Privacy Policy
1. Who we are
This policy describes how the operator of the Landriva service at landriva.com (“Landriva”, “we”, “us”) processes personal data. Landriva is property-management software for landlords, property managers, and their invited tenants.
Contact for privacy requests: [email protected].
2. Data we collect
We collect only what is needed to provide the product:
- Account data: name, email address, password hash, role (owner, tenant, or admin), and language preference.
- Property data you enter: apartments, tenants, leases, rent records, maintenance requests, contractors, documents, and related notes or photos.
- Billing data: subscription status, selected plan, apartment limit, and AgentaOS customer/subscription identifiers. Card details are handled by AgentaOS. We do not store full card numbers.
- Support messages you send to us.
- Technical logs: IP address, browser type, and timestamps needed to operate, secure, and debug the service.
- AI assistant (optional): questions you type and a snapshot of owner-scoped portfolio context used to generate an answer.
3. How we use data
We use personal data to:
- create and authenticate accounts;
- provide property-management features you request;
- bill subscriptions and prevent abuse of the free trial;
- send transactional email (password reset, invitations, service notices);
- improve reliability and security;
- comply with law and enforce our Terms of Service.
We do not sell personal data. We do not use it for third-party advertising.
4. Legal bases (EEA/UK)
Where GDPR or UK GDPR applies, we rely on:
- Contract — to provide the service you signed up for;
- Legitimate interests — to secure the platform, prevent fraud, and understand product reliability;
- Legal obligation — where tax, accounting, or similar rules require retention;
- Consent — where we ask for it (for example optional marketing email, if we ever offer it).
Landlords are typically the controller of tenant and occupant data they upload. Landriva processes that data on their instructions as a processor for those records.
5. Processors and transfers
We use service providers who process data on our instructions:
- AgentaOS — payments and invoices. See AgentaOS’s privacy policy.
- OpenAI — only if you use the AI assistant. Prompts and the owner-scoped context we send may be processed outside your country. Do not paste secrets or unnecessary sensitive data into the assistant.
- Email delivery (SMTP) — to send account and notification messages.
- Hosting — application and database servers used to run Landriva.
6. Cookies and local storage
We do not use advertising cookies. The app stores a session token and your language choice in the browser (local storage) so you stay signed in and keep your language. AgentaOS may set cookies on Checkout as described in AgentaOS’s documentation.
7. Retention
We keep account and property data while your account is active. After deletion we remove or anonymize personal data within a reasonable period, except records we must keep for legal, tax, or dispute purposes (for example billing history).
8. Your rights
Depending on your location you may request access, correction, deletion, restriction, portability, or to object to certain processing. Email [email protected]. You may also lodge a complaint with your local data-protection authority.
9. Children
Landriva is intended for adults operating a rental business or accessing a landlord’s tenant portal. It is not directed at children under 16.
10. Changes
We will update this page when our practices change. The date at the top is the latest version. Continued use after an update means you accept the revised policy, except where law requires consent.